Legal terms behind DANA and QRIS access
Our Legal position starts with location and account status: access depends on local law, and we do not present an account as available where local rules do not allow it. You must provide accurate account details, complete the requested phone verification and use payment rails that
-
1
belong to you. DANA, OVO, GoPay, QRIS, bank transfer and virtual account records may be checked against the account name and transaction reference. A deposit or withdrawal can remain pending while we verify those records. We may restrict access when details conflict, when an account is
-
2
used by another person or when a payment source cannot be matched. The policy also explains how to ask about a decision, correct personal data or request account closure. For a local reading, customers in Medan and other Indonesian locations should check the same access wording
-
3
before opening an account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.